Separate app policy: Use of DigiTrust Evidence Assistant in ChatGPT is covered by the ChatGPT app-specific privacy policy.
1. Scope
This notice applies to the public website at digitranshq.com, DigiTrust intake forms, email inquiries, pricing pages, and payment links presented on DigiTrans-owned web properties. It does not replace the privacy terms of third-party services you choose to use, including ChatGPT, Stripe, or other service providers.
2. Information we collect or receive
| Category | Examples | How it is received |
|---|---|---|
| Contact and business information | Name, work email, company, role, and optional phone number. | Submitted through the intake form, checkout, or email. |
| Workflow inquiry information | High-level use case, requested outcome, timeline, plan interest, and review blockers. | Submitted through the intake form or email. |
| Campaign and referral information | UTM source, medium, campaign, term, content, referring page, and landing page. | Captured from the link used to reach the site and included with an intake submission. |
| Technical information | IP address, user agent, request time, pages requested, response status, and security logs. | Processed by hosting, networking, and security providers. |
| Transaction information | Plan, price, billing interval, payment status, customer name, email, business name, and other configured checkout fields. | Processed through Stripe-hosted checkout. DigiTrans does not receive your full payment card number. |
| Communications | Messages, questions, follow-up information, and support requests. | Received by email or other agreed business channels. |
3. Information you should not submit
Public web forms and ordinary email are not intended for secrets, credentials, API keys, payment card numbers, regulated data, production customer records, raw Evidence Packets, confidential legal materials, or other highly sensitive information. We may ask you to use a more appropriate private channel when detailed review is needed.
4. How we use information
- Respond to inquiries and evaluate requested DigiTrust use cases.
- Recommend a walkthrough, QuickStart, plan, design-partner path, or enterprise discussion.
- Provide onboarding, purchased services, billing support, and customer communications.
- Understand which public campaigns and referral sources generate qualified inquiries.
- Operate, secure, troubleshoot, and improve the website and commercial workflow.
- Maintain business, financial, security, and legal records.
- Prevent fraud, abuse, unauthorized access, and misuse.
5. Service providers and recipients
DigiTrans may share information with service providers that support hosting, networking, security, form delivery, email, payment processing, accounting, legal support, and business operations. Current public flows may involve:
- Website hosting and infrastructure providers that process technical and security logs.
- FormSubmit or a successor form-processing provider that delivers intake submissions to DigiTrans.
- Stripe for payment processing, checkout, subscription management, and transaction records.
- Professional advisers or authorities when reasonably necessary for legal, security, accounting, or compliance purposes.
DigiTrans does not sell personal information or share it for cross-context behavioral advertising. This site does not currently use advertising pixels or behavioral advertising cookies.
6. Campaign storage and cookies
The website may use browser session storage to preserve campaign parameters while you move between DigiTrust pages. Those values are used to attribute a submitted intake to its referral source and are not intended to identify you independently. Session storage normally expires when the browser session ends. Third-party services such as Stripe may use their own cookies or similar technologies under their own policies.
7. Retention
DigiTrans retains inquiry, customer, transaction, communication, and security information for as long as reasonably necessary to respond, provide services, maintain business records, protect the service, resolve disputes, and meet legal or contractual obligations. Retention periods vary by data type and business context.
8. Security
DigiTrans uses reasonable administrative, technical, and organizational measures appropriate to the public website and commercial workflow. No internet transmission or storage system can be guaranteed completely secure. Do not submit sensitive information through public forms or ordinary email.
9. Your choices and requests
You may choose not to submit the intake form and may contact DigiTrans by email instead. Depending on where you live and subject to applicable exceptions, you may be able to request access, correction, deletion, or restriction of certain personal information. Send requests to [email protected]. DigiTrans may need to verify your request and may retain information when required for legal, security, transaction, or recordkeeping purposes.
10. Children
DigiTrans and DigiTrust business services are not directed to children under 13, and DigiTrans does not knowingly solicit personal information from children through the commercial intake workflow.
11. Changes to this notice
DigiTrans may update this notice as the website, service providers, and commercial operations evolve. The effective date at the top of the page will be updated when material changes are posted.
12. Contact
Questions or privacy requests may be sent to DigiTrans LLC at [email protected].